Mass effect andromeda there are slowdowns during the game. Solving the main problems with Mass Effect: Andromeda

New project from Bioware - Mass Effect Andromeda- reached the users. Along with this, some players may experience some problems.

What to do if it slows down, lags, crashes or won’t start at all Mass Effect Andromeda? We will try to look at common problems that may arise with the game.

It is worth noting that bugs and shortcomings of the game (for example) will be fixed in new patches that can be downloaded later.

First of all, you should check whether your computer meets the specifications specified by the developers.

Minimum System Requirements:

Processor: Intel CPU Core i5-3570 or AMD FX-6350 or better
RAM: 8 GB RAM
Video card: NVIDIA GeForce GTX 660 (2 GB) or AMD Radeon 7850 (2 GB) or better
DirectX: Version 11
Free space: 55 GB

Operating system: Windows 7, 8, 8.1, 10 (64 bit)
Processor: Intel Core i7-4790 or AMD FX-8350 or better
RAM: 16 GB RAM
Video card: NVIDIA GeForce GTX 1060 (3 GB) or AMD Radeon RX 480 (4 GB) or better
DirectX: Version 11
Free space: 55 GB

Lags, slowdowns, low FPS, freezes, crashes and black screen most often occur due to weak hardware, so make sure your PC meets the system requirements.

If everything is in order, then update the software. First, download the latest drivers for your video card, which can be found on the official websites of AMD Radeon and Nvidia GeForce. Don't forget to download the latest update for your processor.

In addition, you can optimize your computer for video game needs by installing Razer Game Booster or Nvidia GeForce Experience. And don't forget to update DirectX.

If in game no sound, you should check your audio device. Make sure that it is connected to the PC and that there is sound in other games or programs (start a video on YouTube, for example). Update your audio and video card drivers, if available.

Gamepad (joystick) does not work— try reconnecting the device to the USB connector. If this does not help, close the game, connect the gamepad and only then launch Andromeda. Make sure Windows has downloaded the necessary drivers for your gamepad. It is worth noting that some joysticks do not support the game. The project works with Xbox 360 Controller And Xbox One Controller.

IN Mass Effect Andromeda There is an official Russian translation (text only). If no Russian, go to the game settings and make sure it is selected. If this does not help, go to the game properties in the Origin service and set “Russian” in the “Game language” field. It is worth noting that Mass Effect Andromeda translated into Russian, so there is no need to download localizers.

Some gamers began to complain that Mass Effect Andromeda began to freeze during the game. In most cases, freezes occur during combat or just before killing enemies. In this article, we will tell you what to do if Mass Effect Andromeda freezes when killing, using simple solutions.

Weak computer

First check if your computer can run ME Andromeda. If your computer is weak, then reduce the graphics settings to a minimum, mainly the quality of shadows and lighting. Also disable third-party programs, this may reduce the likelihood of freezes.

Disable some graphics options

If you have a powerful computer or the game lags even at minimum settings, try turning off triple buffering and vertical sync. You can disable these functions in the graphics settings in the game itself, then restart Mass Effect Andromeda and check whether the freezes have disappeared or not.

Reinstall the game from another repack

If you have a pirated version of ME Andromeda, then it is likely that freezes occur precisely because of its internal reconfigurations. Uninstall the game and download the repack (installer) from another source or torrent, for example from xatab. But if you have a licensed version of the game, then check if a new patch has appeared.

Remove trainers

Some gamers who don’t want to play the game honestly download so-called trainers that allow you to introduce certain cheats, for example, for immortality. Over time, such trainers break the game, which can cause freezes. Delete the trainer and start saving from the moment where you have not used it yet.

Update drivers and Directx 11

In some cases, simply updating the graphics driver or Directx program to version 11 can help with game freezing. You can update drivers via the Internet, just enter the video card model and download the package from the official website, in most cases this is nvidia.ru.

Restarting the game

To temporarily get rid of freezes during a kill, you need to periodically restart the game, at least once every 1.5-2 hours. After all, as a rule, such freezes occur after a long game, but do not forget this is a temporary measure with the hope that a patch or new version of the driver will appear.

Summing up

Now you know what to do if Mass Effect Andromeda freezes when killing. It is worth noting that, as a rule, developers solve such problems by releasing a patch. Therefore, people who could not find a solution should not despair.

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It gives many reasons for complaints: faces are poorly animated, optimization on PC is poor, and bugs are often annoying. But BioWare promises to fix most of these shortcomings soon. In the meantime, we wait - here is a list of what it is quite possible to cope with on your own.

PC version optimization

Andromeda barely produces 60 frames per second at high and ultra settings, even with recommended configurations; most players with GTX 1060-level video cards are forced to settle for a frame rate of no higher than 55 fps. The difference is small, but still not pleasant.

Fortunately, this can be resolved with more fine-tuning. You can learn more about this, but, but in short - lower the quality of the shadows, and performance will noticeably improve.

General measures

This may seem obvious to some, but check that your video card drivers are fresh - some of the loading and performance problems may arise precisely because of outdated software.

Also make sure in the game settings that it is running in full screen mode - windowed and frameless windowed modes consume more resources on your PC.

And one more banal, but not outdated piece of advice. Open the system unit and see if there is a lot of dust in it. You can take a ruler and measure the thickness of the layer - if it is more than two millimeters, then this can no longer be attributed to a statistical error. Dust greatly affects the heating of components, and this, in turn, affects their performance and lifespan.

When cleaning, disconnect the computer from the electrical outlet and open the windows wider - it is better not to inhale dust. And don’t go into the components with a wet rag - we remove large clumps with a vacuum cleaner (preferably with a brush attachment, so as not to damage anything), then blow them with a hairdryer (preferably near a window and always with cold air), and then go over them with an alcohol wipe. If the computer is more than two years old, it is better to check whether the thermal paste on the processor is dry, but if in doubt, it is better to entrust it to a professional or at least call a friend.

Known solvable bugs

Black screen at startup or when minimizing the window- the problem can be caused by various utility programs like Corsair Utility Engine. Remove them and restart the game.

The process is activated, but the game itself does not start- here, most likely, the antivirus or firewall is to blame. Find this file ActivationUI.exe (standard C:Program Files (x86)Origin GamesMass Effect AndromedacoreActivationUI.exe) in the folder with the game installed and add it to the list of exceptions in your security system.

When HDR mode is activated, the picture looks incorrect- A compatible monitor or TV is required to use HDR. If everything matches, simply restart the game. Sometimes Radeon video cards have problems displaying colors in the extended range, try going into the video card settings and checking the HDR section.

It’s hard to hear surrounding sounds- change the sound output mode in the audio settings, perhaps the one you have installed does not correspond to the actual speaker configuration.

The game freezes on the loading screen - this can happen at any time, not only when starting or loading a save. Close the program and go to Origin settings. There, find a way to disable cloud saves, and try to restore the game - something might have gone wrong during installation.

The sound disappears- restart the game.

Rider gets stuck in texture or falls through- take out/put away your weapon, activate the scanner, jump. If it doesn’t work out, you can always use fast travel or just save and load the game in the same place - the character will be freed.

Scripts required for missions do not work- leave the location and return, the animation should activate.

Problems with playing online- reboot the router, turn off the VPN if you have one. In addition, the game uses a peer 2 peer connection in multiplayer. so if your “host” happens to be on the other side of the planet (although matchmaking is usually carried out in one region), lag due to high ping cannot be avoided.

In addition, check the following ports in your computer's network connection settings:

TCP: 443, 17503, 17504, 10000-19999, 42210, 42130, 42230
UDP: 3659, 10000-19999

Bugs that will be fixed soon

BioWare has promised to release a patch soon that should resolve several common bugs. Here is a list of problems that will definitely be fixed in the update:

Video cards in Crossfire provide almost no increase in power
PC version does not support Dolby Vision
When running on 4:3 screens, the image is stretched unnaturally
FPS drops significantly in Storm Canyons location
teammates teleport uncontrollably or get stuck in one place
Objects in space behave incorrectly and tremble
Autosave happens too rarely
Main mission scripts don't work
If you skip cutscenes too often, the Ryder may become suspended in the air
If you zigzag, the rider may get out of control and begin a cycle of random animations
Disappearing sound
If you create a new character immediately after exiting an existing walkthrough to the menu, some quests and Journal items may be carried over

The update will be released in the coming days.

The game directory should not contain letters in Cyrillic - only Latin. Check the integrity of the Origin cache.

How to disable Motion Blur (soap).

Go to the folder with the installed game. By default it will be located here: C:\Program Files (x86)\Origin Games\Mass Effect Andromeda.
Once in the folder, right-click and select the “create new text document” option.
Now rename the created document to “user.cfg” (without the quotes, replace .txt with .cfg to turn it into a configuration file).
Open this document using Notepad or any other similar program, and then add the line to it: “WorldRender.MotionBlurEnable 0”.
Save and exit. That's it, from now on the picture will no longer be blurry.

Increase frame rate

In the file created above, add the following values:

RenderDevice.ForceRenderAheadLimit 0
RenderDevice.TripleBufferingEnable 0
RenderDevice.VsyncEnable 0
PostProcess.DynamicAOEnable 0
WorldRender.MotionBlurEnable 0
WorldRender.MotionBlurForceOn 0
WorldRender.MotionBlurFixedShutterTime 0
WorldRender.MotionBlurMax 0
WorldRender.MotionBlurQuality 0
WorldRender.MotionBlurMaxSampleCount 0
WorldRender.SpotLightShadowmapEnable 0
WorldRender.SpotLightShadowmapResolution 256
WorldRender.TransparencyShadowmapsEnable 0
WorldRender.LightTileCsPathEnable 0

Correct graphics settings

Intel Core i7, GeForce GTX 1070 and more powerful:

The Shadows setting should be set to HBAO, high.
It is recommended to reduce the “Effects” option to “high”.

Intel Core i5, GeForce GTX 960:

Reduce antialiasing to Temporal AA.
The Shadows setting should be set to SSAO, medium.
It is recommended to reduce the “Effects” option to “medium”.
Activate chromatic aberration.
It is recommended to reduce the “Lighting” option to “medium”.
It is recommended to reduce the “Vegetation” option to “high”.
It is recommended to reduce the “Postprocessing” option to “low”.
It is recommended to reduce the “Shaders” option to “low”.
It is recommended to reduce the “Landscape” option to “low”.
It is recommended to reduce the “Texture Filtering” option to “medium”.
It is recommended to reduce the “Textures” option to “high”.

Intel Core i3, GeForce GTX 750:

Enable resolution scaling.
Set the Shadows option to its minimum value.
Lighting should be reduced to a minimum.
Enable or disable vertical sync.
Other settings can be left on low or medium.

Black screen

Press the Alt+Tab button combination, it didn’t help, let’s move on using several methods.

If you are using Corsair Utility Engine, then you will have to remove it. This is the only way you can get rid of the black screen.
Install the latest drivers for your video card (check the “clean install” box when loading Nvidia).
Disable your antivirus or add the game to the exclusion list.
Disable the Origin overlay (you can find it in the client settings).
Make sure the game is fully downloaded and updated. You should not try to play when the client reports that the project is playable - wait until the installation is complete.

no way? then try this:

Go to C:\Users\username\Documents\BioWare\Mass Effect Andromeda\Save and open ProfOps_Profile.
Scroll down until you see the line GstRender.FullscreenMode. There should be a number “1” next to it. Change it to "0" and then save.
Launch the game, it should be in windowed mode. Go to settings, then to video option and change the display mode to “borderless windowed”.

Bioware has released Mass Effect: Andromeda for platforms: PlayStation 4, Xbox One and PC. Unlike the original trilogy (Unreal Engine), the new game is created from scratch on the new Frostbite Engine. Optimization of the PC version is far from ideal, so you will need a fairly powerful processor and a modern video card to play at high settings without lags in Full HD resolution. Among the known technical problems of Mass Effect: Andromeda: the game crashes, does not start, does not install, endless loading, no sound/disappears, as well as bugs. We offer you the most common solutions to these problems.

If errors occur, first make sure that the latest drivers for your video card are installed.

The game does not open in full screen

The game keeps returning to windowed mode. The only way to get full screen is to use borderless windowed mode.

Solution:

Delete the profileoptions and profileoptions_options files located in your save folder. If it doesn't help, check this topic on the EA forum.

Where are the Mass Effect: Andromeda saves?

C:\Users\USERNAME\Documents\BioWare\Mass Effect Andromeda\Save

Character stuck in textures

A fairly common bug in which a character gets stuck in boxes, under steps, etc. Sometimes it even fails inside the box or through the texture and goes on an endless flight. If jumping and dodging don't help, you can use fast travel points. But if there are no such points, then only loading the last save. The game creates the last three autosaves by default.

The game lags / freezes / freezes

If the RAM is less than 16 GB, then this is most likely the reason.

High GPU temperatures can also cause stuttering.

Try lowering your graphics settings.

If the game is slow even with low settings, then it’s obvious that your PC simply can’t handle it. As mentioned above, the optimization of Mass Effect: Andromeda leaves much to be desired; the game is quite demanding on hardware.

Blue Screen (BSOD)

The game crashes into a blue screen. Possible error messages: Invalid license. reason code = invalid cipher (0x0006). Or ntoskrnl.exe errors

Solution:

EA support advises uninstalling the trial version (if installed) - C:\Program Files (x86)\Origin Games\Mass Effect Andromeda\MassEffectAndromedaTrial.exe

But this doesn't always help. Users write that even a clean installation of Win 10 Pro and subsequent reinstallation of the game does not solve the problem.

In this case, you need to look towards the hard drive. Even if other games install and work fine, this does not mean that there are no problems with the disk. The cause may be bad sectors. It's also worth trying replacing the SATA cable. It is possible that the drive does not have enough power, try inserting another cable from the power supply into it.

Black screen after startup, nothing happens

Solution:

Uninstall Corsair Utility Engine (if installed)

Try running the game in windowed mode

DirectX errors / DirectX crash

Possible errors: DirectX function "Dx11Renderer::tryMap" failed

Solution:

Update the video card driver.

Increasing the page file has helped some users.

Clear the C:\ drive and disable additional monitors if present.

Endless loading

The game freezes while loading a level

Possible solutions:

- “Restore” or “Update” the game in the Origin library (RMB on the game and select the one you need)

Remove/Reinstall Vc++ Libraries

Uninstall/Reinstall Direct X 11

Uninstall/Reinstall the game

Disable Origin in-game screen (Origin -> Application Settings -> Advanced Tab)

Disable Origin cloud saves (Origin -> Application Settings -> Settings Tab and Saved Files)

Add AtivationUI.exe to antivirus exceptions

Run the game with different graphics settings (low, medium, high and auto)

Instead of full screen mode, run the game in windowed mode

Install Nvidia driver 378.66

Launch Origin and game in Administrator mode

Disable all applications (antivirus, Skype, Steam, etc.) except Origin

Alt+Tab when frozen, and then reopen the game window

Unable to complete the task

Some completed quests “hang” in the log and are marked as uncompleted, although there is no continuation. There is only one way out: wait for a patch and bug fixes. Alternatively, boot from one of the three autosave points and re-execute the task.

Crashes to desktop in online games

Wait for a patch from the developers. The topic came up on the EA forum.

Cursor gets stuck in the center of the screen

The problem may be related to an application that uses overlays.

Solutions:

In the game properties, uncheck "Enable in-game screen for Mass Effect™: Andromeda"

Disable Origin in-game screen (Origin -> Application Settings -> Advanced Tab)

End these processes if they are in the task manager: SteelSeries Engine, Razer Synapse, ReShade

Disable recording programs (fraps, bandicam, etc.).

No sound or no sound, background noise

For Realtek sound cards, you need to switch the audio type from Quadraponic to Stereo in Realtek HD Audio Manager.

For SoundBlaster Z sound cards (possibly some others), restarting the Creative Control Panel will help.

The computer turns off or freezes completely

A shutdown indicates overheating of some element of your PC, or problems with the power supply.

Solution:

If the processor/video card/memory is overclocked, then return to standard settings.