Mobile Internet is slow. Why doesn't Beeline Internet work on my phone?

We all use the World Wide Web, and it is not uncommon to see queries on the Internet: there is no Internet connection, why is there no Wi-Fi on the phone, why is the Internet not working on the phone, etc.

All of us have had problems connecting to the Internet on our mobile device and sometimes it ended in failure and sometimes in success. Therefore, these tips will be relevant for any model of your mobile device. And also for any type of Internet to which you want to connect this device.

You can connect your mobile device to the Internet in two ways. They are very simple. The first is to call the operator and, following his advice, follow the algorithm of actions to connect to the Internet on your mobile device.

The second method is to connect to the Internet manually. To do this, go to Settings and select More..., then Mobile network. In the window that opens, select APN access point, add a new access point that suits you, then fill in the fields name, apn, username and password. After which you can freely use the benefits of the Internet.

There can be many reasons why a mobile phone, Android or tablet cannot connect to the Internet. We will look at six main reasons that you can fix yourself. Let's start:

You don't have internet on your phone, check your account. Maybe you've run out of money and that's why you can't.
Your mobile device itself has not registered with the network. Then you need to register it and reboot your mobile device yourself.
Data transfer is in the shutdown stage, you need to call the operator, and according to his prompts, connect this mobile device to the Internet.
Mobile Internet does not work, you may simply be outside the operator’s coverage area. Therefore, it is worth looking for a location where the signal will be picked up better and stronger. Also, the reason may be a failure or malfunction in the mobile operator itself, which can be quickly resolved.
If the mobile Internet is disconnected. You need to go to Settings, find Wireless networks, and in the Advanced item, find the line Mobile networks (depending on the version of your mobile device), and turn on Data transfer on your phone.
If the access point is not configured correctly. You need to contact the provider's access point, obtain the settings data and manually connect your device to the Internet as described above.
Your mobile device does not support an Internet connection.

If the Internet has stopped working on your smartphone, Android or other mobile equipment and none of the above tips help. It is suggested to cancel all settings and go to the original ones, which is not advisable.

To do this, you will need to contact a technician at a service center, or reflash your mobile device yourself. In order to independently return the settings of your mobile device to the original ones, you need to find on the Internet how to do this and repeat according to the suggested instructions.

Viruses are attacking!

Also, the reason for the lack of Internet may be a virus. Which has leaked into your device and prevents it from working fully. To do this, you need to get rid of it using an antivirus program. Which you need to download to your mobile device, check it for viruses and neutralize them.

Also, the mobile Internet may not work on the mobile device due to a bad APN signal. This may be due to incorrect settings. To fix this problem, you need to contact an employee of the provider who can fix everything.

Pinched wires may also be the cause. Those that got under the sofa, closet, or were squeezed by the door. Which can lead to internet shutdown. You need to monitor the cable that is in your apartment so as not to damage the Internet delivery to your home. The Internet may be disabled by the provider. When they break down or during bad weather conditions.

If you have problems connecting to the Internet, check all the methods described in our article. We hope that our advice will help you. Good luck!

I’m incredibly pleased with the performance and speed of opening applications on the communication device I just purchased. But after several months of active use, your favorite device suddenly suddenly begins to rapidly increase the time required to open familiar programs.

What is happening and how to deal with it? We will look at mobile phones based on. So, you began to notice that your device took much longer than usual to cope with the tasks assigned to it. Applications installed on your device require constant updating. If after such updates If a certain program begins to work slower, then most likely the reason is that it has become more demanding of resources, and in this case you should think about either changing your telephone device, or looking for similar software that is more loyal to the characteristics of your mobile device.

If Internet pages load slower or programs that require a constant connection to the Internet, then you should not immediately blame the incorrect operation of your mobile device, since there is a high probability that the reason is the speed of your Internet connection, and in this case, to fix this problem, you should contact your operator , your Internet service provider.

We will look at solutions to problems related directly to your communication device.

1. If the specifications of your device are not particularly great, I would advise against using and, as they significantly reduce the performance of your device. By the way, this will also have a positive effect on the battery life of your mobile phone.
2. Review carefully list installed by you applications and remove the ones you no longer use. Try not to take up all the device's memory, and if necessary, purchase a flash drive to store your personal files and applications, since a certain amount of free memory is necessary for the operating system to function correctly.

3. You can also, at your own peril and risk, resort to installing a third-party one that is maximally devoid of little-used functions and applications. The disadvantage of installing them is the fact that if installed incorrectly or with an unfinished version of the firmware, the phone may completely lose its functionality and will also automatically lose its warranty, which can be very critical for some users.

If your device starts working very slowly or takes on a life of its own, and all the above tips do not help, then you should reset your device to factory settings; in most cases, this procedure returns the device to its previous functionality. If the problem of slow or incorrect operation remains relevant, then you should contact a certified service center.

What to do on your own reset you should enter the settings menu, then select recovery and reset, and click on the reset settings column. Your device will automatically reboot and start with standard settings applied, all applications you installed will be deleted and unsaved files will be lost, so it makes sense to first back up your files and applications to a removable flash drive and remove it from the device before you start resetting.

On the Internet you can meet a lot of people programs that will be successful clean your device of unnecessary files and close running processes to release them automatically without your intervention. Carefully read reviews about such programs, as not all of them cope with their tasks properly.

I wish you and your mobile device good health.

If an Android phone works slowly, it is at least annoying (hot heads can throw you against the wall).

When opening any application, wait a few seconds until a response is received.

Navigating between screens to draw content may take even longer.

Wi-Fi, the Internet and everything else can work just as slowly, but this post is purely about the Android OS.

It doesn’t matter whether it’s a phone, a smartphone, or a tablet, if they work very slowly, you shouldn’t put up with it anymore.

Below you will find tips why this happens and what to do in such cases to speed up your Android phone.

The first reason why the Android phone began to work slowly is a lot of unnecessary stuff.

As you know, applications are saved in the internal memory, which usually only has 1 GB or 2.

This volume is enough for a smartphone or tablet to work smoothly.

Only over time, you can accumulate a lot of applications, especially gaming ones or, even worse, running in the background.

As a result, your phone runs slower and slower. What to do then? In this case, remove unused and even very rarely used ones on a regular basis.

Also, download and install Speed Booster or DU Speed Booster from the play store to close apps running in the background. By doing this you can speed up your Android phone or tablet.

The second reason why Android is slow is that the cache is full

When playing gaming applications, surfing the Internet, watching movies, etc. Android phone or tablet, create cache and temporary files.

These junk cache files and everything else can slow down the device over time if they accumulate in large quantities.

Therefore, you need to clear the cache now and clear it from time to time in the future.

To clear the application cache, you can open Settings and go to Application Manager.

In this section, select the application you want to clear the cache and when a new tab appears, click the “Clear” button to delete the cache data.

To clear the cache memory more effectively, I recommend

The third reason why Android works slowly is a settings failure

A factory reset helps erase virtually all data stored on your phone or tablet and restore all original settings from the device manufacturer.

To do this, you will need to go to “Settings”, open the “Backup and reset” section and click on the “Reset settings” option.

The procedure takes one or two minutes. Then your Android smartphone or tablet will be automatically turned off and on, and your device will no longer work so slowly.

ATTENTION: it is written here in general terms, a lot depends on the version of Android, so I recommend it to anyone who has difficulties.

NOTE: Back up your important Android data, including contacts, messages, apps, music, videos, photos and more before restoring to factory settings.

Android is slow - update your software

Updating the software will usually fix bugs and improve the performance of the device you are using.

Therefore, if your phone or tablet has received messages about a software update, you should not hesitate to install it.

Check for software update. To do this, click: Settings -> Device -> Software update -> Update -> confirm -> OK.

A quick and easy way to speed up your Android phone or tablet is to simply restart it.

Although this is a temporary method, it works. What should you do if your Android is still slow even after you have tried all the above tips?

Then maybe it's time to upgrade to a new phone or tablet. A new device, especially with a new version of Android, will definitely not work slowly, however, the speed is tied to the technical specifications. Good luck.

Contents: Remove unnecessary applications Clear the cache Free up space Get rid of widgets Live wallpaper - “dead” smartphone Update programs and firmware Reset data (factory reset) Is your smartphone running slowly? It's time for a new one! All smartphones running the Android operating system tend to age. And if a person then develops gray hair and loses memory, your device simply starts...

All smartphones running the Android operating system tend to age. And if in this case a person develops gray hair and memory loss, your device simply begins to become “dull.” That is, you understand that your smartphone is working slowly. But how to fix this problem? Run to the store for a new one? No, the situation can be resolved in other ways.

Remove unnecessary apps

One of the reasons why your smartphone has become slow is the huge number of installed applications. Most likely, you, like me, install many different applications, some needed for work, some for study, and some just for fun... After installing an application, we simply forget about it, it lies and “gathers dust” in your device's memory.

This is good when you have 32/64 GB of internal memory, but there are times when you need to monitor the memory. In addition to the fact that unnecessary programs take up space, they can also run in the background, which makes our smartphone work slowly. So right now, go to the menu and delete unnecessary applications, even if your smartphone does not slow down.

Clear cache

Don't know what cache is? This is the data that the device saves locally (in its memory), for example, so as not to completely load the site you have already been to. The problem is that seemingly small files can take up a lot of space over time.

You can clear the cache of certain applications using either a special program that you can download from Google Play, or go to the “Settings-Applications” menu item and there, select a separate application and click on the “Erase cache” button.

Make room

First, you download a lot of music, videos and other files onto your device, and then you ask why your smartphone is slow? Yes, all because filling the smartphone’s memory also affects its operating speed. Go through all the files on your smartphone and decide what you really need and what can be transferred to your laptop.

Get rid of widgets

Widgets are of course very cool, but you need to get rid of them. Often, it is widgets that consume the lion's share of RAM; they are constantly trying to update something, thereby making your smartphone work even slower. Try to use widgets to a minimum!

Live wallpaper - “dead” smartphone

Just when you pick up a phone and some girl, you immediately get a live wallpaper. After this, a logical question immediately follows: why did the smartphone begin to work slowly? Remember once and for all, these same live wallpapers affect not only the performance of the device, but also its battery life. Therefore, just try to choose a beautiful static image for yourself.

Update programs and firmware

There are a lot of people who, for one reason or another, do not update either applications or the firmware of their device. Why is this necessary? The fact is that those same updates bring not only new features, but also bug fixes and performance improvements.

Now all the geeks will come at me and kick me, but there is no need to do this. I also know that very often some updates can only worsen the performance of an application or a smartphone as a whole, but do not forget that those who do not update applications at all and do not really have any applications, a dozen standard ones and a couple installed from Google Play.

Factory reset

This is, of course, the very last step, but if all else fails, then this is the only step. What is a data reset? This is deleting all data from your smartphone; after performing this operation, you will receive your device the same as it was from the store. Please be aware that YOU WILL LOSE ALL DATA stored on your smartphone.

To reset your data, you need to go to the menu item “Settings-Backup and reset-Reset settings”.

Is your smartphone running slowly? It's time for a new one!

If all the manipulations done did not help you and your smartphone is still running slowly, then it’s probably time to take a closer look at newer and more productive devices. So, we invite you to familiarize yourself with. We hope that you will definitely choose the right smartphone for yourself.

While working on your computer or mobile phone, you may suddenly find that your Internet connection is slow or unstable, or that your Internet browser is unusually slow. Why does this happen?

The reasons why your browser is slow or why the Internet on your computer is slow can be very different. Let's look at most of them.

Weather

If you are sitting at home or in the office and working on a computer, and there is a thunderstorm outside, in some cases this can greatly affect the speed of your Internet connection. After all, the speed is ensured by the correct configuration of the equipment on the provider’s side, and a lightning strike or a clap of thunder can often briefly disable all or part of the equipment. Therefore, during a thunderstorm you need to be prepared for such surprises. Only your internet service provider can fix them.

Browser cache full

Imagine you are working at a computer and notice that for some reason the opera has started to work slowly. One of the reasons for this non-standard behavior may be a full cache. By default, some disk space is allocated for it. As soon as it fills completely, the browser starts to slow down. He would like to save a picture or document from the Internet - but there is nowhere. To solve this problem, simply go to your browser settings and use the functionality that completely clears the cache. If you need its contents, you can simply expand the disk space provided for it.

Plugins

Yes, a large number of plugins, or the unstable operation of one of them, can seriously slow down the Internet browser, and in some cases even cause it to freeze and crash. If you have already encountered such a situation and think that the plugins are to blame, try disabling them one by one. After each shutdown, restart the browser and check its operation. If after you disable a certain plugin, the browser restores its normal operation, this will mean that the work of this particular plugin answered the question of why the browser is working slowly.

Internet on your phone

If you access the Internet from a smartphone, you must understand that it is much more vulnerable to external conditions. No, no, work via Wi-Fi in an office where there is a Wi-Fi point will be very stable. But you may need to look at the mail on the street, or once again look at stock quotes on the bus. This is where the surprises can begin.

In any city there are areas where the Internet can be high-speed, 3G or 2G. Switching between these zones is carried out fully automatically. If you, for example, drive through a forest, the Internet may disappear completely. It is also quite vulnerable to external weather conditions.

If you asked yourself the question why the Internet on your phone is slow, and you can’t answer it yourself, just restart your Internet connection. Turn it off and then on again. In some cases this may help. If this attempt is unsuccessful, reboot the entire device. But remember that these reboots are not a means to fix the problem, but only an attempt, because most of the reasons why the Internet works slowly on a phone are not related to user actions.

Although no, there is one that is directly related. This is your rate. If you think that your tariff is to blame for the fact that you are browsing the Internet at a criminally low speed, call your operator’s technical support service and consult on this issue. Contacting technical support can also yield some results if some work is being done on the equipment at the time you go online. In this case, the employee will be notified of this and will be able to quickly convey this information to you. You, of course, will not be able to influence the progress of work, but at least you will know how long problems with Internet access will continue.

I’m incredibly pleased with the performance and speed of opening applications on the communication device I just purchased. But after several months of active use, your favorite device suddenly...

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SIM card, number, tariff
- How to unblock a number?
  - If you run out of money in your account and the number is blocked, top up your balance. The number is activated after the debt is repaid.
  - If you have not used a number for more than 90 days, it may be blocked. To restore your number, take your passport to a MegaFon salon. If the number has not been transferred to another subscriber during this time, you will receive a new SIM card with the same number.
    Find out if you can restore your number by sending a free SMS from your current MegaFon SIM to. In the message, indicate the number you want to restore and the owner's full name.
  - If the number is blocked after losing your SIM card, you can get a free new SIM card with the same number by going to a MegaFon salon with your passport.
  - If you have set a block, the number will be unblocked automatically on the day you selected for the block to end.
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- How to get a new SIM card while keeping your phone number?
  Apply with your passport to any MegaFon salon in the Home region in which the agreement was concluded. You can get a new SIM card for free and continue to use your number. The tariff and all terms of service remain the same; there is no need to enter into a new contract for the provision of communication services.
  
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- How do I keep my number?
  The number remains yours as long as the balance is positive. If you do not use the number and do not activate the blocking service, then at least once every 90 days you need to use communication services: outgoing calls, incoming calls, sending SMS, sending and receiving MMS, accessing the Internet. If you do not use communication services for more than 90 calendar days in a row on call tariffs and longer than 180 calendar days in a row on Internet tariffs, the subscription fee for maintaining the number begins to be charged daily.
  
  In case of non-use of communication services on any of the subscriber numbers combined on one personal account for more than 90 (ninety) calendar days in a row, the contract for the provision of communication services in relation to this subscriber number is considered terminated at the initiative of the subscriber.
  
  The amount of the subscription fee for maintaining the number, the conditions for its debiting and the period at the end of which the contract for the provision of communication services will be terminated and the number can be transferred to another subscriber is indicated in the description of your tariff. You can find it in the Tariffs or Tariffs Archive section.
  
  If you do not use communication services for more than 90 days and the Personal Account balance is zero or negative, the contract is considered terminated on your initiative. If the number has not been transferred to another person, it can be restored by filling out an application at the MegaFon salon.
  
  If you plan to not use mobile communications for a long time (more than 90 days), block your number.
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- - Use the service Telephone codes of mobile operators. Enter the mobile number you are interested in in the search bar and click the “Check” button. The carrier and region will appear below the search bar.
  - Type the command * 629 # . Then enter the mobile number you want to verify in any format. Operator and region information will appear on the screen.
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- How to renew the contract or change the number?
  You can choose a number when concluding a contract for the provision of communication services or replace your current phone number.
  
  Choose a beautiful, easy-to-remember number in an online store or in a MegaFon showroom.
  
  The cost of the room depends on the room class: simple, bronze, silver, gold, platinum, and the type of numbering: federal or city. More details about the cost of the room in the description of the service Select a room.
  
  The service operates in two modes:
  - one-way: the caller will hear the message “The subscriber’s device is turned off or is out of network coverage”;
  - two-way mode: the caller will receive an SMS with your new number.
  In any mode, you will receive an SMS with the number of the person who called your previous number.
  
  The service does not work if the balance on the old number is negative or zero, or if the old SIM card is blocked.
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Services, options
Mobile Internet
- What to do if the mobile Internet does not work or the speed has decreased?
  1. Check your balance and top it up if necessary. To check your balance, type the command * 100 # or go to your Personal Account. The Internet only works with a positive balance. If you have recently topped up your account, wait a few minutes for the internet to work again.
  2. Check the balance of your Internet package. Open the MegaFon application or go to your Personal Account Balances for service packages. If the included Internet capacity has run out, connect one of the options to extend the Internet.
  3. Check if you have the Mobile Internet service connected. To do this, go to your Personal Account and in the “Services” section, select Services and options or dial a free command on your smartphone / tablet * 105 # and select the desired item from the menu on the device screen.
  4. Make sure you have Data Transfer mode enabled. You can check this in the settings of your smartphone or tablet in the “Data transfer”, “Data connection” or “Mobile network” section (the name may differ in different devices).
  5. Reboot your device (turn it off and on).
  6. Turn off Wi-Fi on your smartphone/tablet (when using a router from MegaFon, Wi-Fi should remain on).
  7. Move the SIM card to another device. If the mobile Internet also does not work in another device, contact the nearest MegaFon store with an identification document to replace the SIM card. When replacing a SIM card, the phone number will not change; the service is provided free of charge.
    To find out the address of the nearest salon, open the MegaFon application.
  8. When using the Internet via a modem/router: Reinstall the MegaFon Internet application, try connecting the modem/router to another USB port on the computer, update the software of your modem/router. You can download the latest versions of the software for free from the MegaFon online store. Find your modem or router in the directory and go to the "Files" tab.
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- What is 4G+, how to start using it and how does the transition from a 2G/3G network to 4G+ happen?
  4G+ (or LTE) is mobile Internet with a speed that is not inferior to regular wired Internet. Browser pages, files, music, videos, games and applications load in seconds.
  
  To start using 4G+ you need a smartphone and SIM card that support this technology.
  
  Type the command * 507 # to see if your SIM card supports 4G+. If not, you can change it for free at any MegaFon store using USIM.
  
  After you insert the new USIM into your smartphone, select the LTE network type in the settings.
  
  And if you have a smartphone with support for two SIM cards, then USIM must be installed in the 1st slot.
  
  When you connect to a network, the device automatically selects the best network in terms of signal quality. To ensure maximum connection speed, a network with more reliable reception is suitable. There is no need to manually switch the mode or perform any other actions. The device changes networks automatically, without interrupting the connection.
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- How to enable 4G (LTE) in phone settings?
  Select and save the following settings:
  - iOS (iPhone): Settings → Cellular → Data Options → Enable LTE → Data Only (Voice and Data).
  - Android: Menu → Settings → Connections → Other networks → Mobile networks → Network mode → 4G/3G/2G (automatic connection).
  - Windows Phone: Settings → Data → Fastest connection → 4G.
  The name of the settings may differ for different models.
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Personal Area
- How to log into your Personal Account, get or change your password?
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- How to top up your account?
  Choose any convenient method:
  1. Top up your account from a bank card or e-wallet in the Payment section.
  2. On the main page of your Personal Account, you can top up your account, as well as the account of another Megafon subscriber, with a bank card.
  3. Set up Autopayment yourself in your Personal Account on the website or contact a specialist at a MegaFon salon for help. With this service, the balance will be replenished automatically from your bank card.
  4. If you can’t pay right now, use the Promised Payment service.
  5. Another MegaFon subscriber can transfer money to you from their account using the Mobile Transfer service. To send a request to another subscriber, use the free Pay for me service.
  6. If you are a Sberbank client and your bank card is linked to a phone number, indicate the required amount in an SMS and send it to the number or use the Sberbank Online application.
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- How to stay in touch with a negative or zero balance?
- Mobile subscriptions
  - How to unsubscribe?
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  - Can I listen to a recording of my telephone conversation?
    MegaFon does not record subscriber calls.
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  - How to set up call forwarding?
    You can set up or cancel call forwarding in the phone menu or in your Personal Account. For conditions and cost of setting up forwarding, see the service page.
    
    If the established forwarding does not work, check whether there are any restrictions on your number and whether the number is entered correctly.
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  - What is VoLTE technology and what is needed to use it?
    To use VoLTE calls, you need a device and SIM card that support this technology.
    To check if your SIM card is suitable for the 4G+ network, enter the command * 507 # . If it doesn’t fit, replace it for free with a USIM card at any MegaFon store.
    
    List of devices that support VoLTE:
    - iPhone 6/6 Plus, iPhone SE, iPhone 6s/6s Plus, iPhone 7/7 Plus, iPhone 8/8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max and later;
    - Honor 10, Honor 10 lite, Huawei P20, Huawei P20 pro, Huawei P20 lite, Huawei Nova 3, Huawei Nova 3i, Honor Play, Honor 7X, Huawei P10 lite, Huawei Nova 2 plus, Huawei Nova 2, Huawei Nova 2i, Honor 8 lite, Huawei P-smart, Huawei P-smart 2018, Huawe Mate 20 lite, Huawei Mate 20, Huawei Mate 20 pro, Honor view 20, Honor 8C;
    - LG K10 2017, LG Stylus 3, LG X Power 2, LG G6, LG Q6α, LG Venture, LG G7, LG G7 Fit, LG Q7, LG Q7+, LG Q Stylus+, LG K9, LG V30, LG K11, LG K11+ ;
    - Nokia 3, Nokia 8, Nokia 5.1;
    - Samsung Galaxy Note 8, Galaxy Note 9, Galaxy J7 Neo, Galaxy A3, Galaxy A5, Galaxy A6 | A6+, Galaxy A7, Galaxy A8 | A8+, Galaxy J2 2018, Galaxy J3, Galaxy J5 | J5 Prime | J5 2016, Galaxy J7 | J7 2016 | J7 2017 Neo, Galaxy S7 | S7 edge, Galaxy S8 | S8+, Galaxy S9 | S9+, Galaxy J6 | J6+ 2018, Galaxy J4 | J4+ 2018, Galaxy J8 2018, Galaxy J2 | J2 Core | J2 Prime, Galaxy A9 2018;
    - Sony Xperia X, Xperia X Performance, Xperia XZ, Xperia X Compact, Xperia XZs, Xperia XZ Premium, Xperia XZ1, Xperia XZ1 Compact, Xperia XA1, Xperia XA1 Ultra, Xperia XA1 Plus, Xperia XA2, Xperia XA2 Ultra, Xperia L2, Xperia XZ2, Xperia XZ2 Compact, Xperia XZ2 Premium, Xperia XA2 Plus, Xperia X dual, Xperia X Performance dual, Xperia XZ dual, Xperia XZ3;
    - Vertex Saturn, Vertex Impress Blade, Vertex Impress New;
    - Alcatel 1 (5033D), Alcatel 3L (5034D), Alcatel 1X (5059D), Alcatel 5052D, Alcatel 5099D, Blackberry Key 2.
    If the model you need is not in the list, check with the manufacturer to see if your phone supports VoLTE technology. The list is constantly updated.
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  - How to set up VoLTE?
    Select the desired settings for your smartphone:
    - iPhone: Settings → Cellular → Data Options → Enable LTE → Voice & Data.
    - Huawei: Settings → Wireless networks → Mobile network → VoLTE calls.
    - LG Stylus 3, LG X Power 2, LG K10 2017, LG G6, LG Q6α, LG Venture: Settings → Networks → Advanced → Mobile networks → VoLTE or long press on the VoLTE icon in the notifications menu.
    - NOKIA: Settings → More → Mobile networks → 4G LTE mode (enabled by default).
    - Samsung Galaxy: VoLTE is automatically enabled in the new firmware.
      If not: Settings → Connections → Mobile networks → VoLTE calls.
    - Sony Xperia: VoLTE is automatically enabled in the new firmware.
      If not: Settings → More → Mobile network → Enable VoLTE or Notification panel → Quick settings → Enable VoLTE.
    - Vertex Saturn: Settings → More → Mobile networks → 4G LTE mode.
    - Alcatel: Settings → More → Mobile networks → VoLTE.
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  - Why doesn't the network pick up?
    1. Unstable network signal.
      You are outside the city, in areas with dense buildings - in an area of uncertain signal reception. If communication problems occur regularly, please send us a message via the Write to us form or contact the Support Service through your Personal Account. In the message, indicate the address where communication problems occur and describe the problem in detail. On an Android device, using the My Network application, you can automatically send information about call quality and coverage problems to MegaFon.
    2. There is not enough money in your account.
      Top up your account in any convenient way.
    3. Incorrect network connection.
      Go to your phone settings and select the MegaFon network manually. Reboot your phone. If your device allows you to select the network standard (4G / 3G / 2G), try switching to another standard.
    4. The phone or SIM card is faulty.
      Insert the SIM card into another device and check if it will connect to the network. If the SIM card in the other phone also does not register with the network, replace the SIM card.
    5. You are outside the Home Region or in the coverage area of an operator with which MegaFon does not work.
      Go to your device's settings and try manually selecting a different network.
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- Emergency help
  - How to call emergency services?
    Single emergency number:
    
    1 - Fire Department;
    
    2 - police;
    
    3 - emergency;
    
    4 — emergency gas network service.
    
    Emergency numbers:
    
    Emergency - ;
    
    Calls to emergency numbers are free. You can call if there is no money in your account, and even from a phone without a SIM card.
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  - What to do if your phone is lost or stolen?
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  - How to protect yourself from scammers?
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  - How are emergency communications services provided?
- Roaming
  - How to use communication services when traveling around Russia and the world?
    When traveling around our country, no additional actions are required to use communication services. The only condition is that you must have a positive balance.
    
    When you go to other countries, as well as to the Republic of Crimea and Sevastopol, where there is no MegaFon network, you need to make sure that you have the Roaming service activated. It is needed so that you can use communication services in the networks of other operators.
    - 8 800 550-05-00 +7 926 111-05-00 from anywhere in the world;
    - Personal account or MegaFon application;
    - go to the MegaFon salon with your passport.
    Was the information useful? Not reallyReview sent. Thank you!
  - How to connect and disconnect services in roaming and spend less?
    The easiest and most convenient way is the MegaFon mobile application or Personal Account. You can check your balance, connect or disconnect services and options, order detailed expenses and ask questions to support in the chat.
    
    When roaming, you do not need to change your mobile Internet settings.
    
    Note!
    
    Some phones may limit data usage while roaming. Go to settings and check if mobile Internet is enabled in roaming.

Has the internet on your phone suddenly stopped working? There may be many reasons why it works, each of which requires separate consideration and solution.

There are a number of reasons why the Internet on a phone does not work, which are trivial and often happen due to simple inattention.

However, there are also those that are more difficult to deal with; they require a longer and more complex solution.

We have collected the most common problems with the Internet not working.

Trivial problems

Read also:Setting up MTS Internet: All possible options

These reasons include a number of problems that can be solved using the simplest methods.

Checking these points is a priority if there is no access to the network.

The first and also the most common reason why there is no mobile Internet on the phone is a negative balance. Sometimes mobile operators withdraw funds without the user’s knowledge. It could also be due to simple forgetfulness. In any case, if there is no Internet, it is worth checking the funds in your account. Verification methods usually differ depending on the mobile operator.
Lack of network can also be the reason for lack of internet. In this case, it is enough to check the network indicator. The solution to this problem can only be movement in space. Since the cause of this phenomenon is the specific location of the user. Depending on the distance of the communication towers, the network in different locations can range from excellent to non-existent. This directly affects the operation of the mobile Internet. That is, if the network is low, then the Internet will be slow. Sometimes the reason may lie in the device itself. If the network is always quite low (even if the user is near the tower), then it’s worth taking the phone for repair.
"Data transfer" is not enabled. In modern gadgets, mobile Internet does not work on its own. It consumes a certain amount of phone power. In order to reduce battery consumption, a function was invented that allows you to turn off. Therefore, it is worth finding this item in the settings and checking it or switching the toggle switch (depending on the model).
Network registration failed. This phenomenon is possible after there is no network. As mentioned above, it is enough to change the location of the deployment. However, it happens that the user has come to a place where the network should work perfectly, but it is still disabled. The solution to this problem is to restart the phone. Often this problem is specific to 3G networks.

Sometimes the previous points are irrelevant, and then you have to look for a more compelling reason for the lack of network.

Access settings are lost

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This is not uncommon for modern gadgets. Therefore, it is worth checking the settings related to the network access point (APN).

Usually it is not difficult to find this item in the settings, but its location may vary depending on the phone model.

There are 2 ways to solve this problem:

Request settings from your network operator. Not all users know how to fix this problem. Therefore, you can contact your mobile operator, who will not only tell you everything point by point, but will also send you automatic settings; you just need to download them.
Manual setup. A more complex option and it is not suitable for everyone, since many users do not even know where to find the settings item (not to mention how to fix them). Typically, this setting will still have to be done with the help of an operator. It happens that automatic network setup for a certain phone model is not possible. In such cases, again, you need to call your cellular operator and find out the points for setting up the network manually. Usually the operator will tell you point by point where to go, what to click and enter in the fields. After this, click the “save” button. Problem solved!

Usually, eliminating the above points is enough to solve the problem. However, it also happens that the reason lies deeper.

If the above points did not help you log into the network, you should contact a specialist. Sometimes the phone requires more serious settings, flashing or even some repairs.

Sometimes it is enough to contact the service center of the service operator. Perhaps they will be able to find the cause and eliminate it.

To connect to high-speed mobile Internet, you need to switch to the appropriate tariff of your mobile operator.

And although nowadays almost all of them provide access to high speeds, the old tariffs do not have this opportunity.

Therefore, it is recommended to choose the most convenient and suitable tariff that provides such services and buy a card, or reconnect using an operator or enter certain combinations, you can also send an SMS with a code.

However, it is worth considering that such Internet functions are not possible on all phones, but only on modern smartphones.

And not all of them support 4G functionality. Therefore, when connecting a tariff with this function, you should make sure whether it is supported by the gadget.

However, such functions consume a large amount of traffic, so when choosing a tariff you need to take this into account and give preference to unlimited access.

But this possibility is not always present. Therefore, when leaving the network, you need to turn off “data transfer”.

Do not forget about the banal reasons for the lack of Internet and check this function when connecting to the network.

If the tariff is not unlimited and the user has not disabled “data transfer”, funds may be debited from the account if the allotted number of available MB has been exhausted.

Therefore, it is worth considering this point in the absence of access and checking the account.

Speed mode

Read also:Beeline home Internet: Personal account and other advantages

It is also possible that high-speed Internet coverage is not available in a certain region. In this case (on some mobile operators) there is an automatic transition to using 2G Internet.

It also happens that there is no access. In this case, you need to contact the network operator and find out what the reason is. Sometimes it's enough to reconfigure your phone.

But it’s impossible to solve the coverage problem, so when connecting to a tariff, you should carefully study the information on the website on this issue so that there are no difficulties later.

Sometimes there may be difficulties with access if the network user is on the move. This usually does not apply to simple walking.

The problem is relevant when traveling by transport, since sometimes the phone does not have time to switch between communication towers, which causes interruptions in the Internet.

In this case, you should either reduce the speed of movement, or be patient with logging into the Internet until the vehicle stops.

The lack of Internet is also possible if 3G technology is disabled.

This is an item in the settings of some smartphones, which is responsible for the operation of this function and is disabled to save energy or traffic. Therefore, if there is no connection or low load, it is worth checking whether this item is enabled.

One common problem may be a SIM card that has been used for more than 5 years. The fact is that the production of new SIM cards uses improved technologies to speed up the connection.

In this case, it is enough to change the SIM card to a new one, which will eliminate the possibility of this problem.

The most popular Internet access is Wi-Fi connection.

All modern phones have the capability of such a wireless connection.

In addition, public institutions also provide such access.

Nowadays, you can easily connect to the network if there is an open connection.

However, various problems with Wi-Fi are not uncommon.

The lack of access to the World Wide Web is a big problem for many, and that is why the question of why the Internet does not work on the phone can be encountered quite often. The reason for this is usually a negative balance on the SIM card, but there are cases when everything is much more complicated.

The troubleshooting instructions are the same for subscribers of all operators: Megafon, MTS, Tele2, Yota, Beeline. Kyivstar, etc. It is also relevant for any smartphone model: iPhone, HTC, Samsung Galaxy, Sony Xperia, Nokia, ZTE, Meizu, Lenovo, Asus and other brands based on Android.

One of the most common reasons why the Internet on a phone does not work well is that the subscriber is located at a great distance from the operator’s towers. This is most typical for residents of rural areas, when they have to look for a special place where there will be communication, at least edge.

There are also other factors under which the Internet may not connect, there may be no possibility of talking with other subscribers, or the network may periodically disappear:

There is not enough money in the account. You will have to top up your balance, otherwise you will not be able to resume the provision of traffic and calls.
The presence of a subscriber outside the network coverage area. This is possible not only in rural areas, but also abroad in roaming, where there are no operator towers.
Airplane mode is enabled. In this case, access to the Internet is suspended.
The "Data transfer" option is disabled. It is regulated in the settings.
Registration on the network did not occur automatically. You need to register manually or wait until the smartphone does everything on its own. This usually happens after leaving the subway and other places where there is no connection.
The mobile network or Wifi settings are lost due to a reset or other reasons.

What to do if there are no Internet settings?

To use the Internet, the phone must support this function. After completing the setup, you can install WhatsApp, a browser and other applications to communicate with other users.

What you need to do to use 3G and LTE in full:

Order settings from your mobile operator by calling the hotline or dialing a combination of numbers. For Beeline subscribers, automatic parameters are available by calling 06503, MTS – 1234 (send a blank SMS), Tele2 – 679, Megafon – 5049 (SMS with the number “1”. Iota users can place an order in their personal account.
Wait for the parameters to arrive and accept the agreement. It is installed automatically.

If necessary, after installation, you should reboot the device.

How to enable data transfer?

If data transfer is disabled, there will be no Internet connection. How it turns on:

Go to settings, look at the section dedicated to data use.
Click on the “More” menu, select “Mobile network”, then “Mobile data transfer”.
Select the “Enable” button.

The instructions are suitable for most Android smartphones, but for some cell phones a different sequence of actions is provided. However, data transfer in all devices is in the parameters, and it will take no more than one minute to find the desired section.

If data transfer on Android does not turn on, you need to check the access point or order automatic settings. They could have gone astray as a result of a reset or firmware update.

How to disable airplane mode?

When airplane mode is turned on, you cannot access the Internet or make a call. To disable you need to perform several steps:

Access notifications at the top of your smartphone screen by swiping down.
Find the airplane icon and click on it.

There is another option - to disable it through the parameters:

Click on “More”, find “Wireless networks” and “Airplane mode”.
Uncheck the box next to the icon.

On some smartphones, the function has a different name - “Offline mode”, but the path to disabling it is the same everywhere.

What to do if the phone does not find the network?

Even residents of large cities encounter such problems after leaving elevators, subways or shopping centers, where the network may not be connected. To restore access to the Internet, simply restart the device by pressing the button on the side of the case.

If this doesn’t work and you can’t start accessing the network, there’s a high chance that the parameters have gone wrong on their own. This occasionally happens after a reboot, and you need to pay attention to the functionality of the software.

Why doesn't Wi-Fi work on my phone?

If access to the Internet is provided not only through the use of a SIM card, but also through Wi-Fi, there are several reasons for the inability to connect:

The Wi-Fi settings on your smartphone have gone wrong.
The router is faulty.

You can determine what exactly the problem is like this:

We are trying to connect to a Wi-Fi access point from a smartphone. If this fails, move on to the next point.
We create a Wi-Fi connection via a computer.

When the Internet on your phone and PC does not turn on immediately through the connection to the router, the problem lies with it. You will need to set up or purchase new equipment.

What to do if the Internet works but is bad

When 3g or LTE does not work well on your phone, the reason may be the following:

Equipment malfunctions at the provider if the connection is made through a router.
Problems with the provision of communication from the operator if 3G or 4G is used
Heavy air congestion (a lot of users sit on one tower)

If the Internet on your phone does not connect, you just have to wait until the workers fix the problem.

Conclusion

In most cases, the Internet stops starting for trivial reasons, but even these are not easy to detect if you do not know the algorithm of actions. Having familiarized yourself with diagnostic methods, you will be able to quickly solve the problem and again use the capabilities of the World Wide Web.

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In fact, he is the editor-in-chief of the entire site, always in touch with the best authors. Proofreading and proofreading is his job. An excellent expert in his field. Excellent understanding of the technical nuances of electronics. Occasionally writes and publishes original articles.

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