How to check water meters without removing them at home? The network organization has received a notification about the failure of the metering device: what should consumers - legal entities - do? On what basis did the management company start

A lot of people are now interested in checking the water meter without removing it.

A special procedure has been developed specifically for this purpose. on-site inspection. This procedure is carried out exclusively on legally, and the techniques and methods used are regulated by relevant departmental instructions.

Verification period for water meters

Verification of water meters is mandatory, and it should be carried out in. Such deadlines are strictly controlled by Russian law.

It is worth noting that the meters for cold and hot water have absolutely different criteria , which depend on the specific functioning of the devices.

Thus, the hot water meter should be checked approximately once every four years, and the cold water meter should be checked once every six years.

But sometimes municipal authorities can make adjustments and set their own deadlines; this is stated in Decree of the Government of the Russian Federation No. 354.

Question about abolishing mandatory verification

In December 2014, a new Decree of the Government of the Russian Federation No. 831, which almost completely abolished the previously existing rules for checking meters on time, which had previously been fixed.

Now this question is regulated by the Law of the Government of the Russian Federation dated May 6, 2011 No. 354 “On the provision of residential premises to owners and users.”

According to the law, the consumer himself must ensure timely verification of meters within a reasonable time.

Such deadlines are clearly stated in the technical passport for the water meter, and they completely coincide with GOST.

Utility services warn residents that they must submit their meters for inspection.

If the check was not carried out on time, then the device is considered unusable by default, and charges are made according to the standard based on the quantity.

If the meter is being checked, then accruals will be made based on the average amount calculated over the last three months.

Meter verification procedure for 2019 has not undergone any changes.

As earlier, this process regulated by a decree of the Government of the Russian Federation of 2011, according to which each consumer is obliged to provide meters for the consumption of utility services, based on the deadlines specified in the technical passport of a particular meter.

Most often our citizens use meters domestic production. In the technical documentation of such metering devices, the inspection interval is determined by the existing GOST. This means that the counter for cold water being checked every six years, and the hot meter undergoes an inspection procedure every four years.

At the same time, some foreign-made meters, according to their technical documentation, must be tested every ten or even fifteen years.

When replacing or installing a water flow meter, a citizen must submit to his management company a document indicating date of installation and start of operation of the meter. Only after this can the procedure for calculating the water consumed be carried out by verifying the readings of the meter. Often Management Company has everything necessary information about the date of installation of metering devices in the apartments of a residential building, which allows her to right time inform residents about the need to undergo the procedure for reconciling their meters. Meters that have not passed the verification procedure become unsuitable for accounting.

Where to turn if deadlines are approaching?

Checking meters can be done in two ways:

the meter can be handed over to the serviced institution;
a specialist can be called home.

After the use of the meters expires, the city water utility may send an alert. If for some reason the notification did not arrive, but the deadline has already approached, then it is best to write an application to the service agency yourself.

The inspection itself is carried out by water utility workers. If you send your meter for inspection to this institution, it may take about two weeks, if at home, then a specialist can handle it in an hour. Naturally, the cost will be different.

At-home verification procedure

The procedure for checking hot and cold water meters at home became known not so long ago - previously it was simply impossible to carry out such a check without removing the devices.

To carry out such a check, you must call the company that provides such services, and to make a request. The application contains all the necessary information, such as:

The inspection should be carried out only by licensed institutions, so it is very important to check with the specialist who comes to you to check the meter, his license to operate.

A technician at your home will be able to conduct a full inspection, after which he must provide you with a package of documents in the form act and certificate, and service agreements with all seals and signatures.

Cost of verification at home

The check will be carried out in just an hour, and the cost of such a procedure will be approximately from 1000 rubles to 1800 rubles. You can also find lower prices, for example, in 2019 the cost of checking a meter without removing it at a discount is 690 rubles. (gos-poverka.ru service).

It is worth noting that testing hot and cold water will cost the same.

However, the cost of a home inspection depends on the suitability of the water meter, and sometimes it will need to be replaced outright. When the specialist checks, he will tell you whether the metering device is working properly and whether there is a need.

As a rule, the meter becomes unusable after 10 years of operation.

Naturally, the cost of work in this case will increase, since it will also include the cost of a new meter.

How is the verification of metering devices documented?

After the installation of the meter has been completed, a certificate of delivery and acceptance of the water meter is drawn up.

This document will contain:

all serial numbers of the device;
installation date;
water consumer data;
information about the company that installed the device.

The act must be signed by the customer of the work and the representative of Gorvodokanal.

In addition to the act, the owner of the premises in which the meter was installed must have technical certificate to the counter. IN this document will contain information about the initial flow rate, as well as the date the device was installed and when it was put into operation.

Also, the owner must have instrument inspection certificate, where the date of the next inspection must be indicated (by law this period is specified at 4 and 6 years, depending on what kind of water the meter is installed for).

It is worth remembering that the device can be dismantled and sent for inspection to a special institution, which will provide maintenance services and monitor compliance with inspection deadlines.

It's important to know that Each region may have its own rules, but they will not differ too much from those that are considered generally accepted.

It is best to trust the inspection to a company that has a license. This is the only way you can protect yourself from scammers and problems that may arise when sealing the meter.

How long after should the re-check take place?

It is important to note that checking the meter first is considered important for you, since when malfunction, you can significantly overpay for water you don’t use.

A water meter is a plumbing device that measures the water volume used by the occupants of a room.

Usually, such a device must have a lid and seal, which ensure the impossibility of illegal dismantling and reconfiguration of the water meter.

The meter cannot be in good condition after 10 years of continuous operation. Of course, over time it wears out, so its complete replacement must take place within the time frame indicated above.

Checking of meters must take place within the time limits established by law:

for hot water this period is 4 years;
for cold water – 6 years.

The check must be carried out at the specified frequency, only then can we say with confidence that you only pay for what you use.

It is also worth noting that unscheduled meter check can be carried out in cases where irregularities are noticed during operation.

It will not be at all difficult to notice such deviations; if a person constantly lives in the house and uses approximately the same amount of water from month to month, then the meter readings cannot change very sharply, so it will be enough to compare the last reading with the present one.

If such a problem occurs, it is necessary call specialists immediately who will check your meter, and if it is unusable, they will be able to immediately replace it.

Video: Features of checking individual metering devices at home

The report describes how to properly check hot and cold water meters at home.

The example shows how some unscrupulous companies operate that offer services for checking water meters, but in practice do not have a license or special equipment for this. Advice is given on how to avoid becoming a victim of scammers and not paying twice for this service.

Checking the condition of metering devices and the reliability of their readings, if this requires access to the residential or non-residential premises of the consumer, is carried out in the following order:

a) the contractor sends the consumer in a manner that allows him to determine the date of receipt of such a message, or delivers a written notice against signature with a proposal to inform the consumer about the date(s) and time convenient for the consumer of the contractor’s admission to carry out the inspection and an explanation of the consequences of the consumer’s inaction or his refusal to allow the contractor to metering devices;

b) the consumer is obliged, within 7 calendar days from the date of receipt of the specified notice, to inform the contractor in a way that allows determining the date of receipt of such a message by the contractor about the date(s) and time convenient for the consumer within the next 10 calendar days when the consumer can ensure the contractor’s admission to residential or non-residential premises occupied by him for inspection. If the consumer cannot ensure the contractor’s access to the residential premises he occupies due to temporary absence, then he is obliged to inform the contractor about other possible date(s) and time of admission for the inspection;

c) if the consumer fails to fulfill the obligation specified in subparagraph "b" of this paragraph, the contractor re-sends a written notice to the consumer in the manner specified in subparagraph "a" of this paragraph, and the consumer is obliged to inform the contractor within 7 calendar days from the date of receipt of such notice , allowing to determine the date of receipt of such a message by the contractor, the information specified in subparagraph “b” of this paragraph;

d) the contractor, on the date and time agreed with the consumer in accordance with subparagraph “b” or “c” of this paragraph, is obliged to conduct an inspection and draw up an inspection report and transfer 1 copy of the act to the consumer. The inspection report is signed by the contractor and the consumer, and if the consumer refuses to sign the act, by the contractor and 2 disinterested persons;

e) if the consumer did not respond to the contractor’s repeated notification or did not allow the contractor into the residential or non-residential premises occupied by him 2 or more times on the date and time agreed upon by the consumer, and at the same time, in relation to the consumer living in the residential premises, the contractor does not have information about his temporary absence from the occupied residential premises, the executor draws up an act of refusal of access to the metering device. An act of refusal to allow the contractor to access metering devices located in a residential or non-residential premises consumer, signed by the contractor and the consumer, and if the consumer refuses to sign the act - by the contractor and 2 disinterested persons. The act indicates the date and time of the contractor’s arrival to conduct the inspection, the reasons for the consumer’s refusal to allow the contractor to access the metering devices (if the consumer informed the contractor about such reasons), other information indicating the actions (inaction) of the consumer that prevent the contractor from conducting the inspection. The contractor is obliged to transfer 1 copy of the act to the consumer;

f) the contractor is obliged, within 10 days after receiving from the consumer, in respect of whom the act of refusal of access to the metering device was left, a statement of readiness to allow the contractor into the premises for inspection, to carry out an inspection, draw up an inspection report and transfer 1 copy of the act to the consumer. The inspection report is signed by the contractor and the consumer, and if the consumer refuses to sign the act, by the contractor and 2 disinterested persons.

According to clause 59 of the Rules starting from the date when the executor drew up an act of refusal of access to the metering device (distributors) until the date of the inspection in accordance with subparagraph "e" of paragraph 85 of these Rules, but no more than 3 billing periods in a rowlat for a utility service provided to a consumer in a residential or non-residential premises for the billing period is determined based on the calculated average monthly volume of consumption of a utility resource by the consumer, determined according to the readings of an individual or general (apartment) meter for a period of at least 1 year (for heating - based on average monthly volume of consumption for the heating period), and if the period of operation of the metering device was less than 1 year, then for the actual period of operation of the metering device, but not less than 3 months (for heating - at least 3 months of the heating period) in the following cases and for the specified billing periods.

After three months, utility fees are calculated in accordance with paragraph 42 of these Rules based on utility consumption standards.

Thus, it is possible to set a fee according to the standard, but only after 3 months from the date of drawing up the act of prohibition of access to metering devices!

It is not the verification that has been canceled, but its fixed deadlines! An article about this from the newspaper "Star Boulevard"

Four questions about water meters

The editors receive many questions that concern mandatory verification water meters. All of them are associated with the release in December last year of Moscow Government Resolution No. 831-PP, which canceled the document that regulated the procedure for installation, maintenance, and verification of water metering devices (Appendix 1 to Moscow Government Resolution No. 77-PP dated February 10, 2004). So is it necessary or not to carry out verification?

The changes were commented on by the Directorate of Housing and Communal Services and Improvement of the North-East Administrative District.

1. Do I need to check or install new cold water meters?

Need to. It is not verification that has been canceled in general, but its fixed terms - 4 and 6 years for hot and cold water metering devices, respectively, which were indicated in the canceled annex to the resolution of the Moscow Government. However, in accordance with the Decree of the Government of the Russian Federation dated May 6, 2011 No. 354 “On the provision of utility services to owners and users of residential premises,” the consumer is obliged to “established technical documentation to the metering device." In other words, within the time limits specified in the device data sheet. Data sheets for domestic water meters usually indicate calibration intervals in accordance with GOST - 6 years for cold water meters and 4 years for hot water meters, although the calibration interval for some imported meters can be 10-15 years.

2. How does the management company control the timing of verification of apartment water meters?

When installing or replacing water meters, a resident must bring to the management company a certificate of commissioning of the device, which indicates the date of its installation, since only in this case the payment for consumed water will be made based on the readings of the apartment water meter. Thus, the management company has information about the expiration of the verification interval for all water meters installed in the house. And in required deadline The resident will be informed of the need to perform verification.

3. What consequences can a resident expect if he ignores the verification deadlines?

Without testing, the devices are considered unsuitable for metering water consumption. For subscribers who have not provided verification certificates or replacement of the water meter, payments for housing and communal services based on metering devices will be transferred from apartment to general house metering devices.

4. On what basis did the management company begin to check the registration of residents in apartments without water meters?

On January 30, 2013, the Moscow Department of Housing and Public Utilities and Improvement approved “ Guidelines to identify individuals using residential premises." Based on this document, management companies received the right to identify unregistered residents in order to charge fees for actually consumed water. Under the previous procedure for paying for cold and hot water, only citizens registered in the house were taken into account according to the readings of a common household appliance. . Apartments that are not equipped with water meters will be inspected by the commission at least twice a month. Information about the fact of residence of unregistered citizens will be transferred to the State Property Committee of the district for water charges.

Tatiana SHCHERBAKOVA

Material from Star Boulevard No. 10 (328) from 03/17/2013

If you need it in your home, but don’t know which water meter is best suited for this, we advise you to pay attention to Beregun water meters, made in Russia.

Beware of fraudulent water meter companies!

Trust the replacement and verification of water meters to the professionals of the STEK company!

Certificates and licenses

Verification license

Requirements for metrological services of legal entities accredited for the right to verify measuring instruments, and the procedure for their accreditation are established by law. The MS must have a position, structure, quality assurance system, personnel, necessary working standards, premises and conditions that ensure the verification of measuring instruments. The regulations on the MS must be approved in accordance with the established procedure.

Order on accreditation of STEC

The activities of "STEC" in verifying water meters are fully consistent building regulations and rules. In particular, SNiP 2.04.01-85. Checking water meters will help reduce utility costs several times. Verification is carried out in any district of Moscow. This is the main argument for moving from utility standards to strict accounting of water consumption.

Free verification of water meters - Metrological Service STEC

When concluding a service agreement
We take care of all subsequent verification of water meters!

All verifications of your metering devices will be free for you!

Benefits of a service agreement

All subsequent instrument verifications
Free replacement of a faulty water meter
Visual inspection to identify malfunctions and irregularities in the operation of the water meter
Checking the presence and integrity of seals
Control reading and recording of water meter readings
Checking the operation of the counting mechanism on water meters
Cleaning the filter from sediments, sand and scale with disassembly and inspection - if necessary
Replacement of gaskets at the joints of water meters - if necessary

The provider of utility services in an apartment building (UO, HOA, residential complex or housing cooperative) is obliged to carry out inspections:

state individual devices accounting, the fact of their presence or absence, as well as
the reliability of their testimony (hereinafter referred to as IPU verification).

When access to the consumer’s living space is required for inspection, you must:

notify him of the upcoming inspection;
gain access to living quarters;
check the condition and reliability of the IPU readings;
formalize the results of the inspection.

This procedure is provided for in paragraph 85 of the Rules for the provision of utility services to owners and users of premises in apartment buildings and residential buildings approved by Decree of the Government of the Russian Federation of May 6, 2011 No. 354 (hereinafter referred to as Rules No. 354).

Attention: The contract for the provision of public services may provide for a different procedure for conducting inspections of the IPU.

Step 1: Submit notification to the consumer about checking the IPU in his residential premises

Prepare a message or written notice. In him:

indicate the expected date(s) and time of the inspection;
notify of the need to let the performer into your premises at the specified time;
Explain the consequences in case the consumer refuses to allow the contractor to access the ISP. A negative consequence for the consumer is the transition to a less profitable procedure for calculating fees for public utilities taking into account the increasing factor.

Send the message to the consumer in any way that allows you to determine the date of departure, or provide a written notice against signature. Do this at least 14 days before the inspection date.

This procedure is provided for in subparagraph “a” of paragraph 85 of Rules No. 354.

How to collect readings from apartment meters without entering the apartment

Situation: does the contractor have the right to notify the consumer by telephone about access to the residential premises to check the IPU

Yes, you have the right if:

the performer can record the outgoing phone call and confirm its date, or
The utility service agreement provides for the opportunity to notify the consumer by telephone.

Thus, a message about access to a residential premises to check the private property must be given to the consumer against signature in writing or sent in a way that:

will allow you to determine the departure date or
specified in the utility service agreement.

This is established by paragraph 85 of Regulation No. 354.

Accounting for utility resources: how best to organize it

Stage 2. Gain access to the residential premises to check the IPU

According to the current rules, the consumer is obliged to allow the contractor into the residential premises for inspection on the day and time specified in the notification of its conduct (subclause “c” of paragraph 85 of Rules No. 354).

Until January 1, 2017, the contractor was obliged to invite the consumer to provide a convenient date(s) and time of admission. In this regard, we had to wait for the consumer’s response. Now the law does not establish such an obligation (subparagraph 44, paragraph 3 of the amendments approved by Decree of the Government of the Russian Federation of December 26, 2016 No. 1498 “On issues of provision of utility services and maintenance common property in an apartment building").

At the same time, at the moment there are still three cases when the consumer’s response or expression of will affects the verification date.

Case 1. The consumer is temporarily absent from the residential premises.

In this situation, the consumer is obliged to report a temporary absence, as well as indicate other possible dates (date) and time of admission.

In this case, the proposed date must occur:

no earlier than two days from the moment the message was received from the consumer, and
no later than three days from the date specified in the notice of inspection.

The consumer must send this message no later than two days before the date indicated by the contractor.

This procedure is provided for in subparagraph “b” of paragraph 85 of Rules No. 354.

Case 2. The consumer declared his readiness to let the performer into the residential premises after he drew up an act of refusal of admission to the IPU.

In this situation, the IPU must be verified within 10 days after receiving the application.

Such an obligation is provided for by subparagraph “d” of paragraph 85 of Rules No. 354.

Case 3. The consumer, on his own initiative, demanded that the status of the IPU be checked.

The requirement must be fulfilled within 10 working days from the day the contractor received the consumer’s application (subparagraph “e(2)”, paragraph 31 of Rules No. 354).

Checking the DPPU: who is obliged to bear the costs

Situation: what to do if the consumer has not provided access to the residential premises to conduct an inspection of the IPU

Draw up an act of refusal of admission to the IPU in two copies (subparagraph “d”, paragraph 85 of Rules No. 354).

In the document please indicate:

date, place and time of drawing up the act;
the circumstances in connection with which the inspection was required;
persons who participated in drawing up the act and should have participated in the inspection;
information that the consumer violated his obligation - he refused the contractor access to the IPU;
reasons for refusal of admission, if the consumer provided them.

This follows from paragraph 85(1) of Regulation No. 354.

Both copies are signed by the consumer and the representative of the contractor who was supposed to conduct the inspection. If the consumer cannot or refuses to sign the document, indicate this in it.

Give one of the copies to the consumer. For example, give or send by registered mail(Clause 85(2) of Regulation No. 354).

If the consumer receives a statement of readiness to provide the performer with access to the premises, conduct an inspection within 10 days from the date of receipt of this statement (subparagraph “d”, paragraph 85 of Rules No. 354).

Before checking, calculate utility fees according to subparagraph “c” of paragraph 59, paragraphs 59(2), 85(3) of Regulation No. 354.

Mandatory installation of metering devices: nuances of agreements

Stage 3. Check the condition and reliability of meter readings

When checking the IPU, make sure that:

the integrity of the device is not compromised - the indicator glass fits tightly, there is no damage or extra holes;
the consumer does not have free access to the components and terminals of the device, which may affect its operation;
all control seals that you previously installed are in place and undamaged. If such seals do not exist yet, you have the right to install them.

This procedure is provided for in paragraph 81(11) of Regulation No. 354.

If the meter has not failed and no unauthorized interference in its operation has been detected, take readings.

Fine for unauthorized connection of devices to the public network

Stage 4. Document the results of the inspection of the IPU in the residential premises

After completing the IPU inspection, immediately draw up a report in two copies. Indicate in it:

date, time and place of compilation;
the circumstances in connection with which the inspection was carried out;
identified violations and related circumstances;
objections (positions) of the consumer or his representative in connection with the identified violations;
persons who participated in the inspection and drawing up the report.

Both copies are signed by the consumer and the representative of the contractor who conducted the inspection.

This procedure is provided for in paragraph 85(1) of Regulation No. 354.

Give one of the copies to the consumer. For example, hand over or send by registered mail (clause 85(2) of the Rules for the Provision of Public Utilities).

Situation: what to do if the consumer refuses to sign the IPU inspection report

Draw up an act on general rules and make a note in it about the refusal of the consumer or his representative to sign the document. If the consumer gave reasons for the refusal, indicate them in the act.

This is provided for in subparagraph “d” of paragraph 85(1) of Regulation No. 354.

Enter the meter readings that you recorded in the report in the IPU reading log (sub-clause “g”, clause 31 of Rules No. 354).

The network organization has received a notification about the failure of the metering device: what should consumers - legal entities - do?

Network organization in progress scheduled inspections determines the performance of electricity metering devices (hereinafter referred to as metering devices), and also identifies unmetered electricity consumption.

Based on the results of the inspection, an inspection report of the calculated PU is drawn up and if there are violations, the consumer is issued an order to eliminate the comments. As a rule, all comments boil down to replacing electricity meters. Failure (the disk does not rotate, the numbers of the counting mechanism do not switch, the control unit is “self-propelled,” etc.) is the basis for replacing the control device.

In accordance with clause 145 and clause 146 of the “Basic provisions for the functioning of retail markets electrical energy", established by Decree of the Government of the Russian Federation dated 04.05.2012 No. 442, ensuring the proper condition of electricity control stations is the responsibility of their owners.

Therefore, in a notification about the failure of the PU, the network organization in the order to eliminate the comments is obliged to notify the owner of the PU about the requirements for the time frame for restoring electricity metering by installing and putting into operation the calculated PU, as well as about the consequences of violating such deadlines. The period for restoration of accounting in the event of failure or loss of the control device is no more than two months.

It is worth noting that a consumer - a legal entity can replace the control system with the involvement of specialized organizations, but at the same time he must notify the network organization of the date of the planned replacement.

After replacement, the installed control unit must be allowed into operation. Admission into operation is understood as a procedure during which the readiness of the control unit is checked and determined for its use when making payments for electrical energy (power), which ends with sealing (if there are no comments) and documentation of the approval results. It is worth noting that the PU must be approved for operation no later than the month following the date of its installation. To do this, the consumer - legal entity must contact an organization that has SRO approval to this species works (energy sales company or network organization) with a written application for the application of seals and for permission to operate the installed control unit.

In the application, the consumer - legal entity must indicate the date and time of the procedure for admitting the PU into operation. If it is impossible to fulfill the application within the time period specified by the applicant, the organization is obliged to agree with the applicant on another date and time for the procedure for admitting the established installation into operation.

Upon completion of the inspection, the network organization installs a one-time control number seal and (or) visual control signs. If the network organization did not carry out the procedure for admitting the PU on the agreed date and time, then the control seal and (or) visual control signs are installed by the energy sales company.

Upon completion of approval for operation, a report is drawn up, which must indicate the following data:

indications of the dismantled launcher;

passport data of the newly installed control unit;

number of the installed seal;

initial meter readings.

Thus, from the date of commissioning, payments for electricity will be carried out in accordance with the readings of the newly installed control unit.

Specialists of JSC Tatenergosbyt draw attention to the fact that an incorrectly installed control unit may entail a fine for unmetered electricity consumption. That is why all work related to the installation, maintenance, and replacement of electrical energy control units should be carried out only by highly qualified specialists.